1. Collection of Personal Information

The Company may collect customers’ names, email addresses, phone numbers, addresses, nationalities, and other information necessary for providing services through inquiry forms, requests for materials, applications for services, or other methods.

2. Purposes of Use of Personal Information

• Responding to inquiries
• Providing information regarding real estate and various services
• Providing services related to insurance agency operations
• Providing services related to support for obtaining residence status (visa) and company establishment
• Communicating with customers and providing support
• Improving and enhancing service quality
• Providing information on new services, campaigns, and related information
• Compliance with laws and regulations
• Performance of other duties incidental to the above

3. Management of Personal Information

We will implement reasonable and appropriate security measures to prevent unauthorized access to, loss, leakage, alteration, or damage of personal information.

4. Disclosure of Personal Information to Third Parties

We will not disclose customers’ personal information to third parties except in the following cases:

We will exercise appropriate supervision over subcontractors and strive to protect personal information.

• When the customer has given consent
• When required by law
• When necessary to protect human life, physical safety, or property
• When there is a lawful request from a public authority, such as a national or local government
• When disclosing to subcontractors to the extent necessary for service provision

5. Disclosure, Correction, Deletion, etc., of Personal Information

If a customer requests the disclosure, correction, addition, deletion, or suspension of use of their personal information held by us, we will verify the customer’s identity and respond appropriately in accordance with applicable laws and regulations.

6. About Cookies

This website may use cookies to improve user convenience and analyze website usage.

You can refuse the use of cookies by adjusting your browser settings; however, in that case, you may not be able to use certain services or features.

7. About Web Analytics Tools and Third-Party Services

8. Retention Period for Personal Information

We retain personal information only for the period necessary to achieve the purposes of use, and thereafter delete or anonymize it using appropriate methods in accordance with laws and regulations.

9. Revisions to the Privacy Policy

We may revise this Privacy Policy in response to amendments to laws and regulations, changes to service content, or as otherwise necessary.

Revised terms shall take effect upon their posting on this website.

10. Contact Information

For inquiries regarding the handling of personal information, please contact us at the address below.

SORA Co., Ltd.

10th Floor, RE-021, 1-16-8 Kyomachibori, Nishi-ku, Osaka City, Osaka 550-0013

customer@sora-jp.net